Shipping , Returns & Refunds

Shippping:

All orders placed and paid before 3 PM will be shipped on the next day. Order placed after 3 PM will be consideredas the next day order.  All orders ship from Toyonaka, Osaka.

Shipping cost will be based on the destination, weight and dimension. Make sure you choose the frozen services for meat and other nessecary products.

Returns :

Order may be returend up to 7 days from the ship date. We accept returns if we made a wrong item delivered.

All items must be returned in new condition, original sealed and unopened. Our return policy does not include damage caused after an item has arrived at its destination, including damaged by shipping or by costumer.

Sent us an email or visit contact us to connect with us, we will response within 1x24 hours.

Refunds : 

We will refund the money if your order is out of stock or sold out.  We will contact you before shipping.